MR
Melinda Rivas
Aug 17, 2026
⭐️ 1 Star — Extremely disappointing service
We have given this Wingstop location multiple chances, and unfortunately, it seems like every single time there is an issue with our order. Today was no different, and it was honestly one of the worst experiences we’ve had.
The customer service is horrible, the service is extremely slow, and there seems to be very little professionalism from the employees. From what I could see, several employees in the back were messing around with AirPods in their ears instead of focusing on customers and getting orders out correctly. What was even more frustrating was seeing the manager standing around while this was happening, seemingly doing very little to correct the situation.
Mistakes happen, but when the same problems continue happening every time we visit, it becomes a management issue. There needs to be more accountability, better customer service, and employees who actually take their jobs seriously.
After this visit, I honestly don’t know why we keep giving this location another chance. The food may be good, but the lack of service and professionalism makes the experience not worth it. Definitely a horrible visit, and something needs to change at this location.