AC
Alex Chambers
Jun 8, 2026
Wouldn’t provide any packing Materials although it’s says on FedEx website that they do provide for free.
Awful shop terrible employees
I am standing in the store and writing this negative review. I have been here for nine minutes now waiting for them to print a label, and there are three employees working here, none of which appear to give a shit about me waiting.
One is wasting time emptying trash bins, and the other one is wasting time filling out a printer that they could do any time after they get me out of this door.
There seems to be absolutely no urgency in solving a customer issue.
SG
Sandra Gonzalez
Apr 19, 2026
I just left this location and they were so helpful! They worked hard to save me money. They couldn't have been more gracious and friendly. Thank you FedEx for hiring the BEST.
Brought in a box of shoes to return. The shoes were shipped to me in the same red Puma box that you would find in the store. This would be my 4th pair of Pumas delivered by this company. My red Puma box is covered in FedEx stickers , tracking codes and such. The return instructions say to print out the return slip and cover the original sticker on the box it came in. (Which is the Red Puma box covered in FedEx tracking numbers shipping dates, etc). The ladies at the desk told me very rudely they cant ship it like that and that it didn't come to me that way , so they called me a liar. I went right back to the office and showed them another box from the same company shipped straight in the shoes box with the FedEx stickers and everything on it. Then they tried to say it's never done that way. I just walked out I proved them wrong and they tried to double down. It was good to find out a FedEx was near for some printing posters I needed done but now I know to never spend a penny here. Service was horrible. Being called a lair is never something a customer should be called especially when they have physical proof showing you otherwise.
Edit: a few moments after posting this review I see 2 more pairs of Pumas that were delivered in the same manner as mine 😄 she had said that she see these boxes from this co.pany all the time and that my box was 1 of 2 in 5 years that they've ever done it like that. Well now it's 3 pairs in one day.
SA
Sreedhar Alavalapati
Apr 4, 2026
The service at this location is very awful. I went to drop off a package and there were just 2 folks and it took over 30 minutes to get the service. Not going there again 😬