MP
Monica Perin
Aug 12, 2026
NO STARS!! Sunday Aug. 9, 2026, around 1:00. No customers. One employee, a heavyset young woman. Never looked at me or said a word. Turned around and pulled out a couple of wraps. Proceeded to make them in silence while we waited. Pulled out a couple more. I noticed a long receipt on the counter. Asked her how many more she had to make before she could wait on us. Two more after these two. We left! Horrible customer service! So rude! She should have told us politely when we approached the counter that she had a lengthy order to make so it would be 15 minutes before she could help us! I hate it when orders from online or phone customers take precedence over customers IN THE STORE!!!
MF
Mark Ferguson
Jul 26, 2026
When we arrived, an employee wearing a Subway uniform was standing directly in front of the entrance smoking a cigarette. We went inside and waited at the counter for several minutes before the same employee came in and, while walking toward us, told us she had “already closed the place down.”
The posted closing time is 10:00 PM, and we arrived around 9:20 PM. If the restaurant is going to stop serving customers well before its posted closing time, the hours should be updated to reflect that. Customers shouldn’t arrive during business hours only to be turned away because the store has already been closed down.
Overall, it was a very disappointing experience and not what you’d expect from a business that was still supposed to be open.
KL
kevin lasiter
Jun 23, 2026
Wouldn’t come from the back to make my sandwich got tired of waiting
GC
Garth Constable
Jun 19, 2026
The service was deplorable at best. The young man there last at around 8pm was horrible. His lack of urgency was on full display.
The line was building and he was only interested in yapping with his friend from McDonalds who placed an order fir one sandwich which took a good 10 minutes. Then he decided to call the person who The McDonald's person was ordering for. So I cant make this up. The customer and the employee were both on their respective phones at the same time with the same customer. This man is yapping on the phone over food . I had to change my order in order to avoid the items that were spit on.
Every other subway that I've been to , when the bread is toasting , they are usually getting the bread and tge meat ready fir the ne t customer. Not this guy. He asks the custoner what their vegetables are , opens the containers tgen wait fir the toaster to finish. He then forgets the vegetables requested and has to ask the customer 3 more times what their veggies were.
Management has to be blamed as well. Seems like he wasn't trained properly at all or.... once trained, he wasn't observed to see if he could perform the skills he was trained on in a real world situation. All I know is Management is definitely against paying overtime even if the line is stretched through the store . How can that be , the 15 dollars you paid in overtime could potentially earn the business an additional 60 dollars in revenue versus customers walking out due to horrendous lines.
Overtime woes = poor scheduling , not paying attention to historical trends or beimg understaffed. Understaffed = poor hires which = high turnover. Tnis place has huge missed opportunities.