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Brand Certified

Wingstop

3.5
(481 reviews)

Business Details

(817) 898-9464

About

Restaurante especializado en alitas de polloRestaurante especializado en polloRestaurante

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2488 Avondale Haslet Road, Haslet, TX
76052, Estados Unidos

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Reviews

3.5
481 reviews
5 stars
260
4 stars
37
3 stars
11
2 stars
22
1 star
151
  • JH
    Josh Hart
    2 days ago
    1.0
    I ordered a 20 piece combo from here for pick up when I got home I didn't get my sauce nor did I get my veggie stix when I called back they said they would give me store credit saved under my phone number when I came back two weeks later to redeem my store credit then proceeded to tell me they can not find any history of me getting a store credit and told me they couldn't help me the manager was not helpful! and having employees lie to their customers leaves a bad taste in my mouth UPDATE I received my new order again after the manager said she would make sure everything was correct I did not receive my cheese on my fries nor did I get my ranch dipping sauce I will never go back to this location
  • CT
    cusel thapa
    4 days ago
    5.0
    Very welcoming service by chyanne and wingstop always the best loved the wings.
  • JN
    Jon Northrup
    May 29, 2026
    4.0
    Food has always been great here, and blaze is always super polite and makes sure my order is correct.
  • JA
    Jack Abrams
    May 24, 2026
    1.0
    This location has consistently demonstrated an unacceptable lack of customer service. We have ordered from here multiple times, and on several occasions our orders were messed up. What is even more concerning is the dismissive and rude attitude displayed whenever we called to address the issue. On one occasion, we placed a delivery order through DoorDash, and when the order was incorrect, we were told to come pick it up ourselves. The manager stated that if DoorDash “screws something up,” it is not their responsibility and recommended we use the restaurant’s app instead. We then ordered through the app another time, and they still messed up the order. Part of the order was forgotten in the warmer and never given to the delivery driver. When I called, the employee responded with attitude and said, “If you want it, then come pick it up.” We explained that we specifically paid for delivery, and if we intended to come in person, I would not have paid delivery fees. Rather than addressing the concern professionally, she placed me on hold and handed the phone to someone else. The manager who came on the line already had a premeditated attitude from the start, which was surprising for someone in leadership. There was no apology whatsoever for the incomplete order. He simply asked what I wanted done about it. When I stated that my food was incomplete, he responded that he could refund the money. I made it clear that I did not want a refund, I wanted the food I paid for. What stands out throughout this entire experience is that not a single person said, “I’m sorry we messed up your order.” That alone would have gone a long way. Instead, the interaction was filled with attitude from beginning to end. At the close of the call, I even asked whether the order was still warm, and the manager ignored the question entirely and disconnected the call. A simple apology and basic professionalism would have changed the entire interaction. Instead, every individual involved, despite being tipped during purchase, demonstrated poor customer service and a complete lack of respect for customers when problems arise. If you expect even a basic level of courtesy, accountability, or professionalism when something goes wrong with your order, I would strongly recommend avoiding this location.
  • JD
    John Daniel
    May 23, 2026
    1.0
    I tried using my debit card in the app to make an order. It rejected it twice so I went to the ATM and pulled out money and came up to order. They put in the order and then told me they don't accept cash. It's not listed on the app, the website, the door or anywhere that they don't accept cash. After paying it still took 20+ minutes, so start to finish it took nearly 40 minutes and me begging a doordasher to give him $50 to put a $40 order on his personal card. The actual people working are decent, if a little apathetic, but a no cash policy is kind of crazy.

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Certified June 07, 2026Yext Knowledge Graph
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