Cricket Wireless Authorized Retailer

Reseñas

• CC

  Cynthia Cazares

  Oct 22, 2024
  1.0
  If you want your information to be given out to public, then this is your store. A person that I loan one of my lines to went into that store and asked for information on the account and it was given to her. They did not ask for ID and didn’t look at the notes on the account that stated that only the owner which was me could make any changes to the account. So this person took my number that I had for years and turned around and put it under her name.. RIDICULOUS! I called and spoke to the manager and she said well I already spoke to the employee and the only other thing I can do is activate a line and waive the activation. Really??? They give out information on your account and alll they can do is waive the activation fee and give you a free phone! HORRIBLE CUSTOMER SERVICE! Makes sense! No wonder the employees don’t follow POLICIES AND GUIDELINES. It all starts with upper management! I don’t blame the employees I blame the managers and supervisor Jessica. Trying to make it all better with a phone that they give away and an activation fee of 25.00. I really don’t know if to be sick in the stomach or laughing. Never going back to those authorized retail dealers.
• MH

  Melissa Hernandez

  May 26, 2018
  1.0
  Bad network BAD LIMITED network. Never going back to you Cricket
• AM

  Ana Mendez

  Jul 20, 2017
  5.0
  Awesome! Great customer service & they always know what they're doing.