Subway

Reseñas

• NC

  Nic C.

  Sep 18, 2026
  5.0
  This location is in Grand Prairie. There’s been some issues with the Subway app so I called to let the store know. Ricardo was EXCEPTIONAL!! He was extremely kind, apologetic and offered to take my order by phone. Thanks for the great customer service!
• JS

  Julian Stanley

  Sep 16, 2026
  1.0
  There is no substitute for competence. There is none to be found here! Items received were completely different than what was ordered though the receipt was perfectly aligned with what I ordered. It’s as if they cannot read!!! Furthermore, their online menu is not synced with what is actually available. 0 stars for not having the loaded potato soup my wife wanted. 0 stars for not even getting my sandwich size right! Most epic fail I have ever seen from a Subway! Avoid this location at all costs!
• SP

  Stay Positive

  Jul 26, 2026
  1.0
  Said extra on meat and everything orde online and got there still had to wait 20 min and I paid for meat never got it build it small sandwich
• MK

  Megan Kazadi

  Jul 1, 2026
  1.0
  Came tonight at 9:20 to get a quick 6 inch sandwich was turned out the store even though they had 10 minutes left till close with the food line still opened. Very disappointing after a long day at work to just get something quick to eat for the night.
• AD

  Albina Tejada (dita3232)

  Jun 19, 2026
  1.0
  I only gave one star because you have to put something there. I have never received worse customer service in my life. I ordered three sandwiches through the app. All three were wrong. One had veggies that were not ordered. The other two the veggies were swapped, one didn't have any protein at all they forgot it and the other one was missing two proteins. I called them, they had the manager/owner call me back. I advised I could not go back to the store as I have no car and went on a ride. Yen the manger said basically I could figure it out to get there to remake. I said can I just get a refund... Or you can remake my sandwiches in a couple weeks when I can get back up there she said no had to be done by the next day but she would give me two days but I still had to bring in the bad sandwiches. I offered to fish the sandwiches out of the trash and send pictures. She said OK to do that but if I wanted the sandwiches remade I had to bring them in. I advised at this point she could offer at least partial credit. She says no and that I could use Via to get up there her employees use that. I said I would but she should refund that also because at that point I could just reorder delivery. Yen of course refused that. Did I mention this was a 17 dollar order. She said she would be at a loss if she refunded it. I said I guess I'm at a loss now so maybe a partial refund meet in the middle again no. So at this point I can't get up there and I won't get a remake or refund. So no loss to Yen and her crew. Will never go to subway again.