I bought a glass shower door from Wayfair. Apparently, Wayfair has a contract with FedEx and ships their products through FedEx. The product is extremely heavy because it is made of glass, and the box clearly says “Team Lift.” FedEx does not provide their drivers with dollies or carts, yet they send this poor guy to carry a box that probably weighs as much as he does, if not more.
It is absolutely abusive to treat their drivers this way. Now I have a broken product, and I am losing my entire day and my time because of this company’s irresponsibility and negligence. They should be held accountable for treating their employees this way and exploiting so many of their drivers. Their drivers should seriously consider taking legal action against the company for the way they are being treated.
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Jemes Langston
Sep 10, 2026
Great customer service took my package. And very friendly quick service
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Brittany Bacon
Aug 29, 2026
Literally the worst experience I’ve ever had trying to receive a package, they attempted delivery multiple times without someone being home after specific instructions to wait until a time when someone would be at my residence, they did not even attempt to redeliver or abide by the instruction left for them on my delivery so I ended up having to drive all the way to their location to pick up my package. Absolutely terrible customer service, you get thrown around between different representatives and everyone just says they can’t help you & the only thing you can do is pay them extra money to put a note in your chart. And just btw, even if you pay extra for them to deliver at a specific time, they don’t follow those instructions. I have pictures of all of the notes left for FedEx & video of the drivers “attempted delivery” in which he knocked on my door & stood for 5 seconds, and left. Even if someone was home, they wouldn’t have been able to get to my door in time. The drivers just rush through their deliveries and do not care at all. This has been a terrible experience & I recommend getting your package delivered by literally any one else.
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Roberto Valdez
Aug 14, 2026
Poor service at this location
Always fast & friendly for my ebay shipping!