DF
Dr. Tommy Fain
Sep 24, 2026
My girlfriend and I have eaten often at this Subway for over 2 years. We likely have been among their best and most frequent customers during that time. Today, we dealt with 2 new employees there who were a nightmare.
Neither of these employees knew how to operate the register. In fact, they called a manager, “Barbara,” and asked her how to ring us up. We could see on the receipt that we were charged for items that we did not order nor receive. When I pointed out they charged $6 more than we have ever paid numerous times for the exact same meal, the male employee became very sarcastic. The female employee actually yelled at me and was extremely rude and belligerent. When I pointed out she was being rude to a long time customer, she yelled ever louder!
Also, the bread on my girlfriend’s sandwich was hard and stale. (She did not have it toasted or even warmed.) Her sandwich was thus not eatable.
As if this all is not enough, the female employee had her hair down, did not wash her hands prior to handling food, and did not wear gloves when making our sandwiches.
We have already filed a report with the Subway corporate office. We will also soon contact the Hood County Health Department and Better Business Bureau.
Meanwhile, stay away from this Subway location, where customers are treated with rudeness and hostility, and where the procedures for handling food are far from sanitary!