We were visiting from out of town and had the worst Wingstop experience ever. When we arrived to pickup our order, the screen showed our food was ready but it was not. We ended up waiting an hour for our food. Finally my fiance went up to the counter, after asking multiple times for our food, and the lady at the front checked the shelf with bags on it, and there was our food, sitting and cold. Nobody bothered to let us know it was done even though my finance talked to the cashier several times. She might have noticed our food was ready if she wasn't so busy gossiping with other customers. Also, there were cigarette buds on the floor and a portion of the floor was covered in soapy water, with no wet floor sign in sight. Thankfully I didn't slip on the floor. This was an awful experience and I hope y'all do better for your future customers
They run this Wingstop like the navy & everyone is so sweet
BA
Benny Aranda
Jun 9, 2026
Great food excellent service, very kind.
Food was excellent took a hour to get the food that was ordered a head of time taste good
Why did I place the order for 11pm and they told me it’s a 40 minute wait time???? I’m so hungry this is terrible i literally was craving Wingstop and drove from Houston like get more staff or something