AS
Ashley Stewart
Jul 30, 2026
Would give "NEGATIVE STARS" IF I COULD!!...Me and my family went into this location(Store# 74072 inside Walmart) @ 5:10/5:20ish on Monday(7/27/26). When we arrived the worker looked of indian or Afghan decent(name possibly Felicia...at least that's what was on a receipt I got from the location from another order that day around that time) was putting cheese on some bread. She never acknowledged me and my family and just kept putting cheese on the bread. My kids were telling me they wanted the Moana cups and so to get her attention I said excuse me and asked her about the Moana cups...I wanted to know what design was on one of the cups they had, and she acted as if she didn't understand, nor did she even go tonthe cup as I was pointing to it and asking....so I just said nevermind(mean while she's still putting cheese on the brrad)...so attempting to be patient...she had 2 mkre sandwiches left to put cheese on. I politely waited until she was done with those 2 and then said we're ready to order. She put the tray up she had finished cheesing and proceeded to grab another tray...and again I said "excuse me, we're ready to order"...and she said ok, she had to do prep(while cheesing the pan she pulled out AFTER!we arrived), and I then replied "understood...but we're paying customers ready to order our food so we can go" and she then said to me ok just hold on while still putting cheese on the bread. I noticed behind her she had like 4/5 uncheesed pans of bread, and so I asked "hold on, so do you expect us to wait until you cheese all of those pans before we can order...do you have anyone that can help you" and she looked back and was like "no, no 2mins 2mins"(while still cheesing bread!!)and I then asked "why 2mins, we're ready to order now, you can't put that to the side and finish after you finish our order"...she then proceeded to ignore use and JUST KEPT CHEESING BREAD!!!...I was honestly shocked...so we stood there and waited to see if she was going to actually stop and take our order..but she never did...so I said "you know what nevermind" and we left. We proceeded to walk into Walmart and went to an aisle took maybe 2-3mins look up back at the subway because at this point I was just wondering if she was still cheesing bread since prep was more important that customers service "and sales!!"....and she was taking an employee's order!!...and after that she took some other customers orders that wasn't black...and so I don't know if it was just us not being an employee or the right ethnicity for that matter...she didn't not choose to serve us and we will never return to that location!!....If I was younger and part of the social media era, I should have recorded the interaction because it needs to be corrected. Employee or not...and no matter what ethnicity...a customer should be taken care of "PROMPTLY!"...we should not have to wait on an employee to finish their prep just to order our food...me and my kids were hungry and ready to eat, an because that employee chose to "BLATENLY IGNORE US!" we had to find another place to eat. I believe there are cameras in the location...The footage should be reviewed and addressed as no one deserves to be treated that way!! EVER!!...
**Time on the receipt I took a pic of was 4:45, we entered the store after that @ 5:10/5:20ish...time is not exact...and but you'd see 2 female adults and 2 children in a basket(for reference if anyone chooses to actually take a look at the footage and do something about it)....