The Terminal B, Gate 24 location is listed as open 24 hours and Google says those hours were confirmed by the business 10 weeks ago. I arrived around 2:00 a.m. on September 27 and the employee rudely glanced, said “we’re closed” and proceeded to turn around, I politely left thinking I was confused about the time but then I rechecked and saw there was conflicting information, I won’t be going back to subway, you have lost a customer, but you should know failing to provide accurate information or failing to have employees abide by hours of operations is not a sound business practice, it leaves bad tastes in new customers mouths and will also insure you have less returning customers. Please update the posted hours or indicate any overnight closure period, or at the very least provide consistent information for your business.
Never mind, 15 minutes later I saw a young women eating subway, so apparently some people are being served, perhaps it’s different service for different color people
Thank you.
DM
David Meisenzahl
Sep 25, 2026
Don’t go. Worse subway is 60 years lol.
Imagine being stuck in an airport all day. Its 1 in the morning, you finally land in dallas and the only thing thats open is Subway. You haven't eaten, your hungry and the line finally moves thru. You go step up and the guy behind the counter says, sorry we're closed. You ask, your time says 24 hours, he says sorry he doesnt care and closes shop and disappears. Thats what so great about this store. No rhyme, no reason. Just didnt feel like it. Thanks subway, always setting the bar lower and still managing to trip over it.
TA
Tisha Abele
Aug 31, 2026
Location DFW - B24. I paced an online order on my layover in DFW. I selected the wrong location. I called the incorrect store several times, no answer. I approached the counter to speak to the employee, Heba. She didn't provide any help, nor offer any solutions, or even attempt to get a manager. She just walked back and forth. The least she could have done was attempt to call the location i placed my order or get a manager if she was unsure of what to do. I ordered another sandwich. Paid for 2 got 1. Disappointing to say the least. Poor training, poor customer service, and/or an employee who just didn't care?
SP
Sandhya Prashant
Aug 17, 2026
We took veg footlongs, it tasted really we threw most of it. Would not recommend this place for veg sandwiches. It was sweet sour just could not eat it.