EG
Edgar Guzman
Aug 26, 2026
Visited on 8/26/26 during lunchtime. I really liked the music and overall atmosphere.
Unfortunately, the customer service experience wasn’t the best. The gentleman taking orders appeared to be on a personal phone call while helping customers. When it was my turn, he initially didn’t look at me and asked, “What can I get for you?” Since he was still on the phone and wasn’t making eye contact, I assumed he was speaking to someone else. He asked again and finally looked at me, so I realized he was talking to me.
Throughout the order, his communication came across as a little rude and unwelcoming, including phrases like, “What do you want?” I understand everyone can have an off day, but being on a personal call while taking orders and the way I was spoken to didn’t make for a great experience.
On a positive note, the lady who handled the veggies and checked me out was great. She had a good attitude, was friendly, and provided much better customer service.