WORST CUSTOMER SERVICE. Wrong order given and had us wait forever over 20 minutes considering we were the 1st in line and the workers assisted everyone else before fixing our order.
I placed an online order inside the restaurant while in line on September 23 at 2:40 PM. Most of the employees always appreciate that I do it that way, and then can just walk them through the sandwich. The guy working today was extremely rude and had a problem with just about anything I said, he ignored what I said, and wrapped the sandwich up and told me it’s what you ordered online when I only wanted to make condiment changes. shaking his head at every customer and could obviously tell he just doesn’t wanna be here and pissed off at anything not done the way he wants. Absolutely going to turn around and walk right out if he’s working next time. Tbh that would be less work for him and he would probably appreciate it.
This place is always very clean, but today I ordered nachos and they were awful. It was nacho cheese Doritos with cheese melted on top. I could’ve done that in my own microwave
KV
Kennedy Voussine
May 27, 2026
Chris is amazing! I come to this location here and there for my lunch break. Walked in and Chris was cleaning and restocking with care. After he finished that he was so kind and gave me suggestions on his fav sandwhich combo. Customer service is 10/10!
I’ve been to Subway a few times, and one thing I’ve learned—if you’re ordering from this location, it’s definitely better to go in person rather than using the app or placing an online order.
Every time I’ve ordered online, something ends up missing or not fully complete, which gets frustrating. But when you go into the store, everything is done right. The sandwiches are made correctly, the portions are on point, and overall the experience is way better.
Customer service here is great. The staff is always friendly and helpful, which makes a big difference. The only thing I’ve noticed is that there seems to be a lot of turnover—you don’t always see the same employees when you come back—but regardless, the service has consistently been solid.
Overall, I’d recommend just walking in and ordering. You’ll get exactly what you want and have a much better experience.