This location used to be my favorite, but in recent months, I suspect with employee changes, the service and food quality have taken a huge hit. Mistakes with orders are happening more frequently and quality of cleanliness is seriously lacking. Saw an employee go use the bathroom, come out and didn't wash their hands....just went back to playing on their phone. During my last visit, an employee dropped my wings on the counter and just continued to package them up. She didn't understand or speak English so I couldn't stop her or tell her I wasn't comfortable with eating food that had been dropped on the counter. The MOD very rudely insisted that the counters are food safe and wouldn't remake my order, even though they constantly lean on the counters, put the phones on the counters, scratch or play in their hair over the counters, etc. Anyway, if you're cool with rude service and eating dropped food prepared with unwashed hands, continue to patronize this location, but I think I'm done.