MM
Maria Moreno
Jul 1, 2026
Extremely disappointing experience. I ordered two different subs — a grilled chicken and a spicy Italian — and was given TWO grilled chicken subs instead, both with incorrect ingredients. This is a basic order and it was still messed up completely.
Because of their mistake, my brother ate one of the sandwiches thinking it was correct. I didn’t realize mine was also wrong until later because I was busy taking care of my baby. At that point, I had already lost my appetite and honestly didn’t even want to eat it anymore.
When I called the store, I was told to bring the order back so it could be remade. I went out of my way to drive back, only to be told they would NOT fix it because the sandwich “matched the receipt.” That makes no sense — the issue wasn’t the receipt, it was that I was clearly given two of the same sandwich instead of what I ordered.
The whole situation was handled poorly from start to finish. I paid for a correct order and did not receive one, and then was refused any real solution after going back. Very frustrating experience and I won’t be ordering from this location again.