JR
Jose Ramirez
Aug 10, 2026
Employees have no professionalism. They don’t wash their hands before putting on gloves even after grabbing the broom and dust pan. They put their personal phones on the board where they make the sandwiches. They are rude, they wear basketball shorts as a uniform. Nasty and don’t recommend this subway.
ET
Edgar Torres
Jul 2, 2026
I am writing this review on behalf of my elderly family member because she doesn't use the internet herself, and after what happened during her recent visit, she wanted her experience to be heard.
She is a regular customer at this Subway and is hard of hearing. She has always enjoyed coming here and has never had an issue communicating with the younger staff. During her most recent visit, however, she was helped by visibly frustrated lady. Because of my family member's hearing difficulty, there was some understandable confusion while placing her order. Instead of showing patience or trying another way to communicate, after only a few attempts this lady raised her voice across the counter, noticeably snapped, and yelled "WHAT DO YOU WANT?!" (My Tia told me to make it big cause she knew she was being yelled at by a stranger.)
My family member was embarrassed and humiliated. No customer deserves to be spoken to that way, especially an elderly person with a hearing impairment who was simply trying to order lunch.
What makes this even more disappointing is that we cared enough to call the store afterward just to find out the manager's name so we could accurately report what happened. We eventually learned her name was Ivonne.
Management should take this incident seriously. A manager sets the example for the entire team. If this is how customers, particularly elderly customers or those with disabilities, are treated, it raises serious concerns about the culture being created in this store. I sincerely hope this complaint is investigated and that appropriate action is taken so no one else has to leave feeling as embarrassed and disrespected as my family member did.
LR
LetMe Research
Jul 2, 2026
I don't usually take time to leave reviews, but after being helped by Mia yesterday, I didn't want to miss the opportunity to recognize someone who truly deserves it.
Mia consistently provides the kind of customer service that's becoming harder and harder to find. She was welcoming, friendly, professional, and is always positive when I'm in there. No matter how busy the restaurant is, she stay calm, works efficiently, and makes every customer feel valued instead of rushed. She pays attention to the little details, and shows pride in her work, and it shows in every interaction.
What made me decide to write this time is the fact that she patiently went above and beyond attempting to help my nino with his order. He barely knows English, but that didn't stop Mia from taking the time to listen and even speak a little Spanish to make his sub just the way he wanted. He told me that we can ONLY come when she's there to make our subs and make us smile.
Employees like Mia are the reason customers come back. She doesn't just do her job, she creates a genuinely enjoyable experience. It's clear she cares about the quality of her work and about the people she serves.
I sincerely hope management recognizes what they have in Mia. Outstanding employees are difficult to find and even harder to replace. She is an incredible asset to this Subway, and her dedication, professionalism, and work ethic deserve to be acknowledged. Thank you Mia for making our days better than when we first came into your Subway.
LV
Lidia Villan
Jul 2, 2026
Pésimo servicio la mujer de cabello rubio súper grosera, así como entre salí no vengan aquí si te tratan como si te fueran a regalar algo
Went at 8:20 pm they were closed says they close at 9:30 pm dissapointed should be fired immediately