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Certificado por la marca

Subway

3.5
(132 reseñas)

Información del negocio

12210 Montwood Drive, El Paso, TX
79936, Estados Unidos
(915) 857-7450
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
12210 Montwood Drive, El Paso, TX
79936, Estados Unidos

Horario

Lunes9:00 - 23:00
Martes9:00 - 23:00
Miércoles9:00 - 23:00
Jueves9:00 - 23:00
Viernes9:00 - 23:00
Sábado9:00 - 23:00
Domingo9:00 - 23:00

Reseñas

3.5
132 reseñas
5 estrellas
63
4 estrellas
16
3 estrellas
13
2 estrellas
6
1 estrella
34
  • CC
    Chuffas
    4 days ago
    1.0
    Worst subway ever. Rude employees, Overcharging customers and Terrible food quality
  • MM
    Marcy
    5 days ago
    1.0
    I’m very disappointed with my experience at this Subway. I ordered 3 sandwiches, paid, and went home. Later, when my husband asked how much I had paid, I looked at my receipt and realized I had been charged incorrectly. I called the store, and I was told to come back with my receipt. I made the trip back to the store, showed the manager the receipt, and she voided the incorrect transaction. However, the receipt did not clearly show that the money had been refunded to my credit card, so I asked her about it. She told me that she had never had a customer come back saying they did not receive their money after a transaction was voided. I understand that mistakes happen, and I was not upset about the initial billing error. What really disappointed me was the lack of customer service afterward. Not once did the manager apologize for the mistake or for making me come back to the store. There was no “I’m sorry,” no “thank you for coming back,” and not even a simple goodbye when I left. As a customer, I believe that how a business handles a mistake is just as important as avoiding the mistake in the first place. I was inconvenienced because of an error that was not mine, and I expected at least a little courtesy and professionalism. Now I have to wait and make sure the money is actually credited back to my credit card. I hope it is, but the entire experience was frustrating and disappointing. Unfortunately, the food itself was not impressive enough to make up for the experience. Based on the food and especially the customer service I received, I would not recommend this location.
  • LG
    Luis Gutierrez
    Sep 24, 2026
    1.0
    If I could give this location 0 stars I would one of the worst subway experiences I’ve had here in all Texas starting with the food we paid for toasted subs and we received cold unprepared sandwiches the service is worse than the DPS workers starting with the big lady manager super rude and disrespectful
  • LR
    Loydleslie Revels
    Sep 13, 2026
    5.0
    Amazing food and experience! Gabriel Rodriguez and Joey Frayre made our sandwiches and had great suggestions! Highly recommend this location!
  • YM
    Yvette Mendez
    Aug 25, 2026
    1.0
    they have teens training or are simply unknowledgeable about their products which made our experience BAD. Upon asking for a MEAL the young man was not letting u get our two cookies that came with the meal. Because he didn’t charge our meal…he charged us for everything SEPARATELY, like WHAT WHY? make it make sense we asked for meal, we got a drink and wanted the cookies….but then u proceed to charge us INCORRECTLY then he still wanted to charge us for an extra cookie since he didnt charge the correct meal like WHAT!? TRAIN THESE EMPLOYEES BETTER. RIDICULOUS!!! how do i know more about the menu that the employee working there !? Then he was so unapologetic as well, no accountability. Not even a sorry, or my bad, no he was firm and wanted to keep charging me stuff ??? TRAIN THESE TEENS BETTER BEFORE U PUT THEM BACK THERE. Customer service is everything, safe to say i will not be visiting this location again.

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Certificado el 27 de septiembre de 2026Yext Knowledge Graph
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