Above an beyond customer service here. The front counter customer service agent Julian was professional courteous and very well knowledgeable. Quick with resolve and gave me the best options to receive my delivery.
PM
Paul Miller
Aug 29, 2026
1.0
I had the misfortune of American airline ‘losing’ my luggage on a Thursday. The ‘found bag was given to fed ex Friday. It’s going to make it to me on MONDAY! Thank you ALL! Oh and fed ex sent an email saying I would get it Friday. NOPE!
WA
Wil And
Jun 16, 2026
5.0
Quick, easy & efficient.
AP
Allen Pierson
Jun 11, 2026
5.0
I have had need of the FedEx 2 day letter service to send important documents at least 6 times in the last 2 months.
Every delivery arrived on time. I used the Hawkins office, the personnel were friendly, knowledgeable and accurate. I recommend the FedEx office.
MG
MT Guy
Jun 6, 2026
1.0
FedEx Express driver never attempted delivery but claimed they did multiple times. I was working from home the weeks they "attempted" delivery, no door tags, no phone calls. I had to drive almost two hours (each direction) to El Paso because they were going to ship my important package back.
Considered giving two stars because the people at the terminal were great, but I was very irritated the driver(s) did not do their job. And I used to work for FedEx.
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