FedEx Office Print & Ship Center

Reseñas

• HS

  Herb Sandoval

  Aug 11, 2026
  1.0
  Delivered an e bike to my home and it was broken !! Now we been waiting for a replacement part going on a week and a half . This delivery company is garbage .
• MV

  Maryjane Velasquez

  Jul 22, 2026
  1.0
  I am writing to express significant disappointment regarding an incident that occurred during my attempt to return items at your facility today. I’ve been to this location for returns on previous occasions without any issues so I was taken back by an associate named Marissa when she requested to inspect the contents of the boxes. Given that the items were still in their original packaging I had received them, I readily granted her permission, anticipating no complications. However, this inspection quickly escalated into an unexpected problem! Marissa informed me that certain items would require repackaging into separate and different boxes due to "specific packaging requirements." This was perplexing as the very company that originally shipped these items to me had no issue with the current packaging! I informed this to Marissa and she attributed the discrepancy to the drivers who initially picked up the boxes, claiming they had failed to inform the shipping company of these supposed requirements. To my disbelief, this responsibility was somehow implied to be mine now?! Which I find utterly illogical. Adding to the frustration, Marissa stated that I would need to contact the original provider of my return labels to obtain additional ones or I can have FedEx package the items for me for $85! Marissa lacks in empathy and made no attempt to provide a constructive resolution. Her non-responsive "blank stare" and inability to offer viable alternatives left me feeling incredibly upset and unsupported. I also should had asked her to put everything back together the way I originally packaged it but I didn’t 🙄 I attached photographs that demonstrate the packaging of the items as they were prepared for return. I trust that you will review this matter thoroughly and address the shortcomings in service I experienced.
• DG

  Daisy G

  Jul 16, 2026
  1.0
  Just asked for color document and got a shiny special paper document and had to pay extra, woman was not understanding the mistake so I got frustrated and just paid.
• AC

  Aaron Cabral

  Jul 12, 2026
  1.0
  Don’t recommend Beware of scams by staff (Agnes) enforcing their shipping products I run an eBay store and usually ship everything through the usps however this one customer wanted Fedex so the package was delivered straight to his door. This office was the nearest place to drop off the package and would have been really convenient if Agnes was not a scammer. She said my package was not packed right because she believed the box i used was not strong enough.( i used a double box set up, bubble wrap and packaging foam for my item as I always do) however she refused to ship it or accept it unless I buy a new box that funny enough was thinner and weaker than the one i used. I said I wanted to ship it as is but she refused and said she would only ship it if I bought the box she was selling. Normally I would have just walked away but being that I was on my way out of town and this was the only store available during the weekend . i payed the 14$ for the dumb box she said was necessary ( on top of the 38$ for shipping i had already paid )and shipped my item on there terms. Agnes if you ever see this review you owe me 14$ also im never doing business here again.
• JJ

  Jazlynn Jimenez

  Jul 10, 2026
  1.0
  HORRIBLE CUSTOMER SERVICE I DO NOT RECOMMEND THIS LOCATION ESPECIALLY ASHLEY AND ALICE THEY ARE LAZY AND DO NOT WANT TO DO THIER JOB CORRECTLY. STAY AWAY FROM THIS LOACTION.