Cricket Wireless Authorized Retailer

Reseñas

• AD

  Abril Diaz

  Jan 13, 2023
  5.0
  Son muy amables y súper serviciales Avery y el muchacho me ayudaron en todo lo que necesité ☺️👏
• RG

  Ricardo Gonzalez

  Nov 29, 2021
  3.0
  Good location, as long as everything goes well. Yet if the staff messes up your order or account, you have to pay for their mistakes. First incident occurred a few months back when we upgraded our phone. The representative made a mistake while activating one of our account, she gave us a Nevada phone code not 915. She said that if we wanted to change it to a 915 area code we would have to pay for a sim activation and a change of line fee. every though she was at fault. Second incident occurred on Black Friday. We came in to upgrade our phone to the latest version, as well as replace a damaged phone covered under insurance we pay monthly for. We were told insurance would not cover it or if it does it would cost the same as buying a new one. We then removed the monthly insurance we pay for as it covers nothing. Additionally. We were told that if we got screens and cases for 25 dollars it would get the phones at the new customer rate plus i (Black Friday Promotion). We did NOT, we received it at the full rate. Then we head home and find out the cards are not working since the sim cards were not inserted. We call and talk to the manager to see if maybe they have our sims cards in the business and were told we have to pay for their mistake. I have left the names out, for respect to the individuals involved. Yet, I have receipts and dates, and names as proof. I have now filed a complaint with the FCC. If they have done something similar to you, I invite you to file a report as well. Unfortunately, this seems like the only way a change will be implemented. Really looking forward to corporate making it right again, this cannot continue *** Although, they are not good at righting their mistakes, the staff is friendly! they greet you authentically when you enter the door, and they are mostly polite***
• CT

  cipriano torres

  Dec 22, 2020
  1.0
  El peor servicio en esta tienda.no se recomienda para nada. Mal servicio Mal servicio La peor atencion Real bad service Bad customer servive Bad
• JA

  Juan Aleman

  Feb 21, 2018
  4.0
  Took care of my questions and plan change.