4 years ago a clerk called Bryan T. insulted my dad very badly just because my dad said that he was overcharged $25 when he bought a new phone, be careful with your customer service and don't hire gangsters as clerks, there are always many issues with this particular store
JG
Jesus Guerrero
Aug 25, 2021
Bought new phone from Cricket Aug. 6, 2021.
Phone went bad after few days.
Was asked to return under Warranty, was sent a refurbished, locked after DOWNLOADING updates.
Returned to store and refused to exchange after paying for new one .
Basically told I was screwed .
Not even 30 days !
GF
George “Jorge” Frias
Sep 26, 2020
Needed to transfer my phone# to new phone from at&t and retailer wasn't able to merge the number so I ended having to get a new one, ones I talked to at&t customer service she explained that cricket was associated with at&t and no reason he wasn't able to retain old number. But cricket service is working very well and happy with the service!!!
JS
Jose Luis Sanchez
Aug 2, 2020
Fui a aser un pago y el que me atendio su nombre gino ,se robo mi dinero ni siquiera me dio recibo yno me fije por que queria comprar otro telefono y decia que tenia problemas con el sistema ,bueno resulto que no se realizo ningun pago y les marque y me dijieron que hablara a custumer service ,pero ahi me dijieron que no se habia pagado nada, tengo con que comprobar al manager por que nmas que revise las camaras y vera que les page en efectivo por eso tengan cuidado con estos rateros muertos de hambre.