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Certificado por la marca

Subway

4.0
(173 reseñas)

Información del negocio

909 N. Closner, Edinburg, TX
78539, Estados Unidos
(956) 289-1510
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
909 N. Closner, Edinburg, TX
78539, Estados Unidos

Horario

Lunes9:00 - 22:00
Martes9:00 - 22:00
Miércoles9:00 - 22:00
Jueves9:00 - 22:00
Viernes9:00 - 22:00
Sábado9:00 - 22:00
Domingo9:00 - 22:00

Reseñas

4.0
173 reseñas
5 estrellas
102
4 estrellas
26
3 estrellas
8
2 estrellas
11
1 estrella
26
  • AM
    Adriana Martinez
    Jun 2, 2026
    1.0
    Worst service ever the guy was hurrying me to make my order the guy up front didn’t let me use a coupon said it wouldn’t work not to mention the place was empty the guy had the worst service ever the guy gave female attitude
  • TK
    Terri K
    May 24, 2026
    5.0
    We appreciated the super friendly sandwich artist tonight, & she made our sandwiches just like we like 'em- chock full of veggies! Quick, easy dinner after a long drive & so tasty!
  • KP
    Kaitlin Perry
    May 23, 2026
    5.0
    Angelica took very good care of me and my girlfriend. Super accommodating and ready to please! We will make this Subway a regular date spot!
  • SR
    Samantha Rodriguez
    May 23, 2026
    5.0
    Our server ashley was very sweet! helpful and was understanding of my softspoken voice, she listened and served us very well. will come to this subway more.
  • KB
    Karla Berwise
    Apr 24, 2026
    1.0
    I am writing to formally report a very disappointing experience I had at one of your Subway locations. I have been a loyal customer for many years, and I also bring over 20 years of professional experience as a chef and restaurant manager, which is why this situation was especially surprising to me. During my visit, I ordered my sandwich the way I have consistently requested it over the years—asking for the vegetables to be added before the sauce. The employee refused, stating that at that location they must put the sauce first. I tried to explain my request again, even in Spanish to avoid any misunderstanding, but another employee confirmed the same refusal. I then asked to speak with a manager. I was told the employee present was the acting manager, and he proceeded to call the store manager. The response I received was that my request would not be accommodated and that I should leave the store and go to another Subway. As someone who has spent 27 years in the hospitality industry, I have never witnessed or supported treating a customer this way. It was not only unprofessional, but also unnecessary given how simple my request was. However, I would like to highlight that I then went to another Subway location just a few miles away, where I was treated completely differently. The manager there, Mario, assisted me with a great attitude, professionalism, and kindness. He prepared my order exactly as requested, and I am currently enjoying my meal thanks to his excellent service. His approach truly turned around what had been a very negative experience. I want to make it clear that I do not believe this reflects Subway as a whole, but rather the actions of specific individuals at that location. Still, situations like this can damage the brand’s reputation if not addressed properly. I respectfully ask that this matter be reviewed and that appropriate actions be taken to ensure that all employees understand the importance of customer service, flexibility, and respect. Thank you for your time and attention. Sincerely Karla Berwise

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