The UPS Store

Reviews

• MA

  Matthew A.

  Jun 5, 2026
  2.0
  If you’re planning to print just a few pages, I strongly advise against using this place. They have an exorbitant minimum card balance requirement of $5.00 USD. It’s simply not worth it, especially considering the low printing rates of around $0.25 USD to $0.50 USD. I understand that this is a locally owned business, but I can’t support such practices.
• HL

  Hadar Ledezma

  Jun 2, 2026
  1.0
  AT&T gave me a free label too send my trade in back too them, all for ups too still charge me 16 dollars for a box?! And then AT&T advised me that ups shouldn’t be charging for that. That AT&T covers for the whole thing. Whoever owns this store, would love some feedback on that. If ATT is paying for everything, would appreciate my 16 back
• DG

  David Garza

  May 6, 2026
  1.0
  Terrible customer service. There’s no reason to deny UPS labeled packages even though they received a package the girl refuse to give me my package. This shouldn’t be named ups the only store that wont accept a package from another ups. Also open time its 8;40-9 not 8:30 staff is late
• AL

  Amber Lopez

  Jan 24, 2026
  1.0
  Pésimo servicio ,,, siempre de malas ,, con prisa de q ya te vayas ,, y si recibes un paquete con ellos,, olvídalo ,, ellos no pueden ayudarte a rastrearlo “porq no corresponde a ellos “ ,, y si lo dejaron en la dirección equivocada ,, tampoco es culpa de ellos … Y me dieron este número de teléfono para q yo pida ayuda , pero solo contesta una máquina que tampoco sirve para nada,, en fin , gracias por nada
• JJ

  JMT

  Dec 20, 2025
  5.0
  5/5 Stars! I always have a great experience at this Eagle Pass UPS Store. The ladies at the front desk are so nice and incredibly helpful every time I come in. They make shipping and returns quick and stress-free. Highly recommend!