Cricket Wireless Authorized Retailer

Reseñas

• RG

  Ramon Guzman

  May 10, 2026
  1.0
  Wanted to cancel 2 lines n keep one line open.. was told I couldn't that I would have to cancel all lines and open a new line since they were all linked to one account. Went to an other store and told them the same thing and they was like sure all u gotta do is dial 611 and talk to a representative. I dialed 611 talked to customer service canceled the 2 lines and kept the one i wanted. Told them I went to another store and they told me I had to cancel everything and open a new line since everything was in one account. They automatically said.. "let me guess the Donna store" said yupp. They told me it's cuz they earn commission when you open a new line.. true or not true I wouldn't know. Or maybe the employee's in the Donna store need more knowledge. But if u wanna cancel lines and keep just one just Dial 611 and talk to customer service. Hopefully this information helps someone
• EP

  Esmeralda Pineda

  Mar 21, 2026
  5.0
  I was extremely impressed with the offer and deal given to me for the iPhone 16 e. I switched back to my family's plan and left Boost mobile due to network and other reasons. Today all my questions and concerns were all solved with the help and support provided by Samuel. He has excellent customer service skills and gets things done in a timely manner along with his knowledge on all Cricket products and offers. Sam resolved all my issues and I walked out happy and satisfied without breaking the bank.
• JS

  Jaime Silva

  Oct 4, 2024
  5.0
  Very helpful wonderfully staff! Definitely going back
• DC

  DANIEL CARLOS

  Jul 29, 2021
  2.0
  Tengo 4 años siendo Cricket y en todas me habían tratado excelente, sin embargo aqui, será porque me tocó llegar algo mugroso por causas de mi trabajo, la muchacha que me atendió hoy 7/29/21 a las 7:30 pm, me pidio mi ID para verificar si yo era el propietario de la tarjeta de pago ( o sea! Estando esta personalizada con mi nombre, y caramba! estoy pagando la cuenta de ese mismo nombre! ) Me empezó a hacer mas preguntas al respecto, su zip code, si yo acaso vivia ahi en Donna, y yo con mi truck y semiremolque atravesados afuera! Le ofrecí pagar con cash, para evitarnos tanto problema, pero no me tomó la palabra y siguió, hasta que al fin leyo mi tarjeta y ya me cobró. Tal vez ese sea su manera de trabajar, no la puedo culpar, pero en 4 años jamas me habian hecho eso. 2 estrellas! Solo porque al fin y si pude pagar, pero no vuelvo ahi