RL
Rasheeda Laws
5 days ago
I went to this location on my lunch break. I ordered a Baja wrap. When the employee went to make my wrap I asked her if I can add things on the wrap, substitute the shredded cheese for pepper jack cheese, She told me that I can only get it the way it is displayed. I understood that so I decided to change my order to a sub sandwich. There were two employees in there, the one the was assisting me didn’t speak much English so I assume she had a hard time understanding what I wanted so she went and got the other employee. The other employee told me that I could not change my order, when I asked her why, she then decided to let me change my order from a wrap to a sandwich but told me I have to use the same chicken. I was OK with that. When she put the chicken on the sub bread I asked her to add pepper jack so I can continue with my order. She told me no that I can only use the cheese that was on the wrap. I asked her why do I have to only use that shredded cheese and I should be able to make my sandwich how I want it and put on my sandwich what I want even if I had to pay for the cheese. she told me no she was not making me any food and that I had to leave. I’ve been going to this location on my lunch break for years and have never had any problems with the employees or staff. I am extremely upset and shocked because I’ve never experienced this ever at any of the subway locations. I have always been a customer of Subway and love Subway, but this is ridiculous in that employee should not be an employee there anymore. I asked her her name. She refused to give it to me. I asked her for the manager‘s name she refused to give it to me just told me no that I have to leave. I left but will not be returning
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ryan patton
Aug 30, 2026
anna was very rude. she didn’t explain anything and treated me like trash
Two orders in a row are wrong. How the hell do you order a subway club and list all of your ingredients only to receive meat and cheese in a piece of uncut bread? If you ask for extra tomato on a other sandwich you get 1, that's right 1, sliver of tomato on the entire foot long. On my previous order the sandwich maker did not put any teriyaki sauce on either of 2 chicken teriyaki sandwiches. The manager never got back to me, they never fixed the issue and corporate just sends you to an AI bot. Spending $36 to get food made wrong is BS. Skip this horrible location and try the one located a mile or so away.
JC
Jisselle Cavazos
Aug 21, 2026
had to tell them to spread my cheese out instead of it being piled in the middle. and that it’s 2 scoops of chicken per footlong.
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Karen Shelton
Aug 2, 2026
Over 100° and asked for 1 or 2 empty cups for ice, employee wanted to charge me $5.. I can see maybe a dollar or two,no problem /i get paying something for the cup but disagree with charging me the same as if I'm buying two large sodas. Honestly this isn't the first time there have been issues at this location