this restaurant is an example of crackville. This was, without a doubt, one of the worst restaurant experiences I’ve ever had. The MANGER appeared to be nodding off while making my sandwich. The service was unbelievably slow, and she struggled with basic tasks like separating the deli meat. The entire place gave the impression that no one cared about the customers, the food, or doing their job well.
The only employee who seemed to have any sense of urgency was the woman with glasses working the register and helping the line. I believe her name was Joice. She was the only person who was fast, attentive, and actually seemed to care about providing good customer service. I have came in here multiple times hoping it was just a bad day and she is the only person I see doing their job!
Everyone else looked completely disengaged, and the lack of leadership was obvious. This restaurant needs serious changes because the current operation is unacceptable. I won’t be back, and I wouldn’t recommend wasting your time or money here.
SE
Susan Ellis
Jul 11, 2026
They need more than ONE person per shift! This server is busting it, but she is overloaded!!!
Would highly recommend not going here. Multiple times I’ve been in this location and you are going to be waiting 20+ min for a sandwich. And if you think placing an order online……they’ll make it after you get there and after they serve everyone in the building. Don’t worry though the app tells you it’s ready.
SN
Savionn Newsome
Jun 26, 2026
Carrie made the extra effort to make sure my subs were made correctly. She’s a great staff member and should be recognized as such. Her and the other lady she was with both did great
EC
Eldred Cooper
Jun 19, 2026
This is an excellent example of how one location can turn you off of an entire chain of restaurants. Slow service was not an issue as much as a worker's complete inability to function. Unable to separate meat and vegetables properly. Struggling to remember what the customer wanted and how to provide. Only two people in the restaurant and one was for a pickup of something ordered ahead. Thirty-five minutes later we left with our inadequate sandwiches.