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Deymis Reyes Tamayo
Mar 16, 2026
Daniel me alludo muchisimo.. gracias por su pasiencia
Andrea was very knowledgeable and customer oriented. She made sure that I understood everything....I think she needs a RAISE!!!
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Joycelyn Aguilar
Nov 1, 2025
Danny was amazing my daughter had broken my phone and my screen was frozen and I thought it was completely broke so I went to Best Buy and bought a whole new phone but Danny is a miracle worker and ended up fixing it! He’s super sweet and amazing at his job! Appreciate all the help! 💙
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Renelynn D.
Apr 28, 2025
Quick, easy and affordable.. this location is always reliable and provides the most helpful service no matter the day. Thank you for helping me today! Andrea, Rebecca and Nick were who I had the pleasure of being with today.
I called cricket during buisness hours, and was told I would wait 8 minutes. 8 minutes later I was told 27 minutes of a wait. Now at one hour and 18 minutes it's still giving me options to talk to an operator. Before 900 pm central time the prompt is telling me I can still talk to an operator. I'm so disappointed, this is an emergency situation and their customer service and tech support will not answer so I van connect with my fiance that is miles away and is in need. I'm disappointed in this company would not recommend them to anyone. After it being an eight minute wait to a 27 minute wait and now it's over 80 minutes waiting, shows the care and customer service they represent and uphold. This isn't the first time. It's just the first time I've left a review
.DO NOT USE CRICKET ! THEY WILL NOT HELP U IN CASES OF EMERGENCY, AND WILL HAVE I WAITING UNTIL AFTWR BUISNESS HOURS AND HANG UP AND SAY ITS TOO LATE. THEY ARE NOT A USER FRIENDLY COMPANY. THEY TAKE ADVANTAGE OF PEOPLE NEWDING EMERGENCY COMMS. ID ADVISE TO CHOOSE ANOTHER COMPANY
....I stand 10 toes on my statement. I've screen shot the times and vitual chat reasons. They will leave u high and dry with no comms to your important family members. Forget cricket and get metro or tmobile or sprint or att. I promise, if customer service and immediate repairs due to their wrong doing is important....drop them ASAP
..MANY companies can offer you cheaper plans and even give you more