⭐☆☆☆☆
I’ve always had good experiences at this location, which is why this visit was so disappointing.
I placed an online order at 6:21 PM with a scheduled pickup time of 7:15 PM and arrived a few minutes early. I was told it would be ready in about 5 minutes. After waiting with no updates, I went back to the counter around 7:40 PM to check on it. The staff couldn’t find my order and then informed me they would need to start making it.
I finally received my order at 8:06 PM, nearly an hour after the scheduled pickup time.
The food was good and my order was correct, but the lack of communication was frustrating. What made the experience even more disappointing was that no one apologized for the delay, even after realizing the order had been misplaced and had to be remade.
I understand busy nights happen, but better communication and basic customer service would have gone a long way. Hopefully this was just an off night, as this has been my go-to Wingstop location for a long time.
RT
RBM Tone
May 23, 2026
1.0
WORST WINGSTOP IN DALLAS!!! Do not order from here. Read reviews they only respond to 5 stars but ignore the negative experiences reported in reviews.
Your hot wings will come with little to no sauce. When I requested a remake of the order "the wings are supposed to look like that." Dry and un eatable. Save you money or go to a different location. They don't take time into making people food right. Couldn't even eat the slop presented to me. Wing stop need a to reevaluate there customers needs and wants. WORST WING STOP IN DALLAS
TT
Tyne Thompson
Apr 25, 2026
5.0
Best location hands down!!! Vanessa, the manager runs a tight crew!!! They are excellent!!!! The food is excellent!!!! The service is excellent!!!! This is my new go to!!! May Daddy God bless Vanessa, her team, and this location!!!!!
QL
Quentin Lewis
Apr 24, 2026
1.0
My only issue is when I ask you to fry my wings hard they are done in 5 mins or less
PR
Paul Rivera
Mar 20, 2026
5.0
me gusta este lugar por qué siempre me atienden muy rápido
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