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Wendi Hawthorne
Dec 31, 2025
Stanley is a great agent. Kind, knowledgeable and always available if we have a question. His customer service is top notch.
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Heather Stashuk
Jul 9, 2025
Today, I called my Allstate agent Stanley Smith to cancel my renter's policy, and he answered the phone himself. Rather than taking 5 minutes to conduct the usual identity verification over the phone and to look up my account to assist me, he immediately instructed me to email him the info and tried to hang up on me. I expressed my concern that I was not getting the needed support, as I was locked out of my account and could not get the policy number. He played dumb and asked if I needed help finding his email address. When I reiterated my concerns, he made it clear he was not going to assist, so I hung up. Why are Allstate's agents getting so much more abrasive and less helpful than in years past? Glad I switched to Geico!
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Jamie Cochill
Dec 14, 2023
Stanley Smith has been our agent for almost a decade. He goes out of his way on all levels for his clients. We highly recommend him!
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Brandon Jefferson
Aug 18, 2023
Stanley and AllState have made everything easy for my family and I. Stanley’s awareness and knowledge about the things we need make the process smooth.
We appreciate you Stanley and keep up the great work 🙏🏾
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Sheri Brooks
Jun 2, 2017
No matter who I talk to in the office, I am always treated like a close friend of the family. Everyone is courteous, friendly, and will stop and do whatever they need to do to help me with any questions or concerns I have.