Wingstop

Reseñas

• TK

  Timothy Key

  5 days ago
  1.0
  I never felt so disrespected and unappreciated by this company I loved for many many years before until today due to the manger in charged named Ceser. He wouldn’t even give me his last name which I don’t blame him. My online order was incorrect and he blamed me which I disagree. And I asked him can he fix the issue for me. Which was bone in wings instead of boneless wings. He proceeded to throw his hands up in the air and said buy it again it your problem and I felt embarrassed. I did rebuy my order the way I wanted it which came out to a total of 74 dollars. And never did I get an apology for his actions towards me. Worst experience ever.
• CV

  Candice Vela

  Aug 19, 2026
  1.0
  So this wing stop is so rude, and they're customer service is not good at all.One of the coworkers ask my son , if he sells drugs , not professional at all , they need to get new, management and co-workers asap don't even deserve a one star uniforms are not even professional
• SM

  Shelida Miller

  Aug 16, 2026
  1.0
  I had a very concerning experience at this Wingstop involving an incorrect order, a serious food allergy, and two employees who both claimed to be managers. My husband picked up my Hot Honey and Louisiana Rub wings. After handling a wing, I tasted seasoning transferred to my finger that appeared to be lemon pepper. I have a severe citrus allergy, and my mouth began swelling. I immediately called. The female employee offered no apology or concern and said the food could not be remade unless returned. I explained I had severe back pain and my husband was out running errands. She said a refund could take 7 days, refused to give her name and, when I asked for a manager, claimed she was the manager. My husband had to return and take me to the store. I again asked for a manager, and a male employee also claimed he was the manager. He insisted it was correct and argued I couldn’t know it was lemon pepper because I hadn’t bitten the chicken, despite my explaining it transferred to my hand and my mouth was swelling. Neither employee apologized or showed concern. I want this investigated, including whether both were actually managers and how this serious allergen incident was handled.
• SS

  Sierra Smith

  Jul 25, 2026
  1.0
  I order 10pc all flat, the store gives me a mix a drums 3 of the drums are just straight bones like someone ate off my food, I called store at 11:43pm 7/24/26 ask for the manager she gets on the phone says I have to come back for a refund I said I can’t do that I drove far to get my food I’m not driving again. She said Wingstop does not give names after she stated she’d give me a credit for my combo, now in my entire life of living I’ve never went to a gas station, restaurant, a grocery and they wasn’t able to give at least there first name. Actually the wingstop on 290 gives names. She said she’d write my name in a book to redo my order so guess we will see. But this place is unprofessional and they are rude especially to be in Cypress these employee need to be in 3rd ward or something not a great location at all. Highly disappointed.
• SO

  sebastian ortiz

  Jul 14, 2026
  2.0
  I go between either this one or the one closer to keith harrow. The one by keith harrow I never have to double check the order, with this location I have to check it 3 times. I double checked it and they forgot to add lemon pepper on the fries and wings, when they returned it, they gave me the same wings and fries (with normal seasoning) and just smacked hella lemon pepper on top of them. I saw what they did and then had to go back and ask to at least mix the seasoning. When I got back home my fries were insanely salty and wings were unsatisfying. Not only that but my drink sucked. Not one to complain ever but it literally ruined my night. Its not my job to see if they made my order correct or not