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Certificado por la marca

Subway

3.7
(196 reseñas)

Información del negocio

1401 Hwy 175, Crandall, TX
75114, Estados Unidos
(972) 472-6600
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
1401 Hwy 175, Crandall, TX
75114, Estados Unidos

Horario

Lunes9:00 - 23:00
Martes9:00 - 23:00
Miércoles9:00 - 23:00
Jueves9:00 - 23:00
Viernes9:00 - 23:00
Sábado9:00 - 23:00
Domingo9:00 - 23:00

Reseñas

3.7
196 reseñas
5 estrellas
100
4 estrellas
29
3 estrellas
18
2 estrellas
12
1 estrella
37
  • IS
    Interlocked Solutions
    Jun 29, 2026
    2.0
    Had a bad experience with them 2 years ago, we needed something delivered and decided to try them again. Big mistake. Did not make the food correctly - added salt to the sandwich that did not ask for it and sent the wrong kinds of cookies than what was ordered. Additionally, and what ended up being the biggest problem for some reason is they did not give us one of the drinks we requested. When I pointed it out to the Door Dash driver, he said he would go back and get it and bring it to us. When he never did, I gave a rating of the delivery as requested by Subway, advised them of the problem with the salt and the drink (ignored the cookies, because, in the end they didn't matter - at least we got the right number - though they should have been the right flavor) and the website gave me a pop up to call the store, which I did. The guy who answered was rude, constantly talked over me when I was trying to explain what was going on, and then said it isn't his job to make sure the order is right, it's the Door Dash driver's and I needed to call Door Dash. I asked for info on how to contact them and he continued to talk rudely over me. It took 3 times of trying to ask how to get hold of Door Dash (since we order from the Subway website, not through Door Dash) and he eventually told ME not to be rude - and eventually said "he didn't know, it's not his job, and all he does is make the sandwiches." Well, if all he does is make sandwiches, he didn't make the sandwiches very well either and needs to be RETRAINED and also get some customer service training as well because one of the sandwiches was drowned in salt and we didn't ask for any salt and his customer service attitude needs a big adjustment. No one is willing to step up and get us the missing Pepsi - which is ridiculous. No one was willing to refund the price of the Pepsi to make it right financially - again ridiculous. Door Dash won't answer the phone, the driver isn't willing to fix the problem, the store isn't willing to fix the problem. We weren't ever going to use them again - and we thought maybe after all this time things were better... maybe just maybe it would work out... but this clinched it... NEVER AGAIN WILL WE USE SUBWAY - EVER.
  • GH
    Giovanni Hernandez
    Jun 8, 2026
    1.0
    This place says it closes at 10pm I am here at 9:32pm and they say they are closed already. Sign should be changed to reflect closing hours.
  • JC
    Josue Cardona
    Jun 8, 2026
    1.0
    Mal servicio no tienen hielo para la soda atienden de mal gusto no recomiendo
  • TM
    Taylor Miller
    Apr 9, 2026
    2.0
    I ordered delivery it comes from DoorDash and service was great with TJ(from DoorDash) ! Subway it self sucked at making the sandwiches the right way . We ordered 2 toasted footlong sandwiches (1 came toasted). 1 kids meal and didn’t receive the drink or pouch . I asked toasted, extra black olives and jalapeño’s for my sandwich and this is what I got on half of my footlong !
  • JS
    Jessica Smith
    Mar 23, 2026
    1.0
    I visited this location on 3/23/26 around 7:15 PM and had a very disappointing experience. The employee didn’t greet me when I walked in and immediately asked, “what do you want?” I even tried to be polite by asking how he was doing, but he just looked at me with no response and seemed annoyed that I was there. When ordering the new “protein pocket,” I simply asked to change the cheese, and he told me he could only remove items, not add anything. That didn’t make much sense, especially for a place like Subway where customization is expected. His attitude throughout the interaction came across as very unhelpful and dismissive. I’ve been to this location several times before and have never had any issues, which is why this experience stood out so much. I hope management addresses this, because customer service like this doesn’t reflect well on the store.

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