AF
Angelina Ford
Jul 29, 2026
This was the worse experience I have ever had I found hair in my food came back to have it remade and the lady was very rude argued and thought I was lying had me go back home to get the food and bring it back after I told her multiple times I had a picture and recipe then I go home and bring the food back and she see the hair and calls a supervisor and the supervisor told her not the give me the sandwich back because I said I was going to take pictures and report it after I was told there was nothing they could do to fix the problem I asked her kindly multiple time nicely to give me the sandwiche and she would not then asked me to leave the store I had to call the police to get my stuff that I paid for back and that is weird u can’t take something from someone that was already paid for but never again I will never ever come back to this location
I love my cold cut trio toasted , sandwich great people great love it over all
NM
Nydia Moore
Jun 28, 2026
CORPORATE WILL BE CALLED: POOR FOOD QUALITY
I am a regular customer at this Subway location and have been eating here consistently for the past several weeks. Until today, my experiences had generally been positive, which is why I was surprised and disappointed by how this situation was handled.
The sandwich I purchased today was noticeably different in quality. The bread and overall freshness were not up to the standard I've come to expect from this location. I attempted to eat it, hoping it would improve, but it did not. I returned to the restaurant and politely asked if they could either remake the sandwich or provide a refund.
Instead of trying to resolve the issue, an employee told the manager that I had eaten part of the sandwich, implying that my complaint wasn't valid. As many customers know, you often have to take a few bites before realizing there's a quality issue. I wasn't trying to get something for free—I simply wanted the meal corrected or refunded.
The manager immediately refused my request, told me I would not receive a refund, and instructed me to leave the store without making any effort to address my concerns or value me as a repeat customer.
What disappointed me most was not just the refusal of the refund, but the dismissive and unprofessional way the situation was handled. Loyal customers should be treated with respect when they raise a legitimate concern about product quality.
I hope corporate reviews this location's approach to customer service and reminds management that listening to customers and attempting to resolve reasonable complaints is an important part of maintaining trust and loyalty
JH
justin Hernandez
Jun 23, 2026
food was great (mostly because i love subway) but the person there who i believed to b named kevin/manager was just awful,giving me the dirtiest look as if i js ate shit and was on the phone the whole entirety of the time i was there just laughing and cackling about what i ordered and i know that beacuse he was staring at me the whole time he was talking on the phone (2/10 experience)kevins a jerk
The people there was nice and very helpful
Bathroom are clean
I really like this subway
They make sure before warping it up for you that your sub is just how you want it