Subway

Reseñas

• AA

  AGV

  Jul 28, 2026
  1.0
  I had a disappointing experience at this Subway. Jason was the only employee taking care of customers in line while also preparing online orders. Despite being extremely busy, he remained polite, professional, and worked hard to keep everything moving. What was disappointing was that the supervisor, Ana, sat in the lobby talking with another employee who appeared to be off the clock and remained on her phone instead of helping. I waited about 10 minutes while Jason finished an online order before he was able to take my order, which I understood because he was doing the work of multiple people. As we were leaving, three more customers walked in, and Ana still did not step in to assist. Jason deserves recognition for handling a difficult situation with a great attitude. Unfortunately, the lack of support from management made for a poor customer experience. I hope this location addresses staffing and leadership so employees like Jason aren't left to carry the workload alone.
• CC

  Crystal Collins

  Jul 24, 2026
  5.0
  The staff was very friendly and patient. The number 1 thing that I liked was the veggies were all fresh.
• FJ

  Francisco Vasquez Jr.

  Jul 18, 2026
  4.0
  Good food but they didn't have lettuce or bathroom tissue.
• AM

  Angela Marinelli

  May 24, 2026
  2.0
  Went in to order the $6.99 meal of the day x 2 and when the employee gave me the total of $21 I told him that this did not add up and he told me it was tax. I told him this didn't make sense because it should be about $14 + $1-$2 for tax. To sum up my transaction he said he rang up the sandwich, chips, and drink like he was supposed to and that was the total $21. I gave up because I didn't get anywhere with understanding and told him I would just take the sandwiches. Maybe it's a training issue on the register. Is there not a meal of the day option? I should have left out of there paying about $16 instead I just took the sandwiches. So much for the meal of the day option. Be on the lookout of what this place charges! We work hard for our pennies. This location is not to be trusted!
• VR

  Vicky Rubio

  May 3, 2026
  1.0
  please train your staff right and make them aware closing time is not until the restaurant hours say so. not when the employees think it’s time to wrap up‼️ 10:25 pm ordered online knowing close is at 11pm. Order was confirmed and when I pull up the restaurant was lights off.. the employee who was there ( a teenager smh) he closed the store earlier than 10:30 pm NOTHING was there to be prepared keep in mind there’s still 30 /40 minutes till the restaurant closed. Instead of fixing my isssue he was talking back rudely questioning me why I went there to eat & why I didn’t understand he had closed already.. first lied that the equipment wasn’t working for the night.. this is a terrible customer service and please hire people who want to work!! care about your clients/ business because with workers like this you lose money & customers. This was ridiculous. Never coming here again. I couldn’t believe it.. I’ve never had a problem like this anywhere in conroe..