I ordered food for pickup through the mobile app. When I brought it back to my car, I checked if it was correct. My sandwich was made incorrectly. When I went back inside, I explained my order was wrong, and the lady working told me she refused to remake it. Not in a nice way either, she was very rude about it making it seem like it was MY fault that she did her job wrong. Very annoyed, hope she gets fired soon.
Oh, upon looking back at my subs, they were BOTH made incorrectly. Wrong bread and wrong sauce on one sub, the second sub has entirely wrong toppings. The woman said “I just read what’s in front of me” but none of this is correct. And it’s SO soggy and gross, this is genuinely some of the worst subway I’ve ever had.