So I walked in there for an online order, me and my boyfriend walked up to the sign that says express pickup were just standing waiting and all of a sudden in a very aggressive tone the red haired employee in her 60’s tells us “NAME” and as she does that all rudely her coworker (the older lady with the glasses and her hair up) starts laughing . Like honestly it’s not that hard to be nice I work in food service too and you don’t need to be passive aggressive just because you have to do …your job . Hopefully she reads this and I hope she has better days cause today sure wasn’t one 🙏🏼
A
박보연
Jul 4, 2026
5.0
employees are really kind also the food is insanely yummy! and is inexpensive!!!!!!!!!!!!!!!!
MM
Melissa Mize
Apr 13, 2026
5.0
The manager was alone for the day and I can imagine a mess trying to get caught up. But she was extremely polite and happy to put together a beautiful and tasty sandwich for my husband and myself for dinner.
The only thing I would change is securing the tip jar out front. I asked her if I gave her a tip in person could she take it. I told her I didn't feel safe putting it in a clear jar with an open top where I know cash disappears by customers or possibly a single employee taking it all. I asked her if I could give her a cash tip in person and not in the tip box, as I felt it would be unsafe she may not get it.
She said as a "manager" tips put into the register electronically only go to associate employees, not the manager. Even if no one else was there to work that day. I always like to pay tips in cash in hand to make sure the proper employees get it. The tips are split once a month electronically so I worry they may not get anything. In this case, the manager working as the only employee for the day deserves 100% of all tips. Not to wait until the end of the day or to split with employees who didn't work.
There has to be a better and more fair way. A manager who works their fanny off putting on a happy smile at 5pm after working alone all day deserves a large tip. And the company should be more helpful in allowing customers to participate in tipping without it be stolen while sandwiches are being made.
AA
alienrachhh
Jan 16, 2025
5.0
This store is always clean and the employees are always happy. My sandwich has always been delicious. Best subway in college station!
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