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Certificado por la marca

Subway

3.7
(352 reseñas)

Información del negocio

429 W Southline, Cleveland, TX
77327, Estados Unidos
(281) 592-1400
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
429 W Southline, Cleveland, TX
77327, Estados Unidos

Horario

Lunes9:00 - 0:00
Martes9:00 - 0:00
Miércoles9:00 - 0:00
Jueves9:00 - 0:00
Viernes9:00 - 0:00
Sábado9:00 - 0:00
Domingo9:00 - 23:00

Reseñas

3.7
352 reseñas
5 estrellas
163
4 estrellas
76
3 estrellas
25
2 estrellas
20
1 estrella
68
  • AA
    Aye
    Sep 21, 2026
    1.0
    Dont even know the ingredients that go to the sandwich. Dawson needs to go.
  • AA
    Abigail Alcaraz
    Sep 16, 2026
    5.0
    The cleanest subway you will step into. Also the manager there is super friendly and will go out of her way to make sure you are happy with your sandwich!
  • AT
    andrew treece
    Sep 12, 2026
    1.0
    Wow! 1st off let me say cudos to the young man tonight who was new and just starting and trying his hardest with no help for the other 2 employees! With 2 phone in orders and a li e of people...1 employee only wanted to wipe down the windows, the other (covered in tattoos, nothing wrong with that, but had no name tag) wouldn't help the young man out....also we requested WHITE bread and was told that they were out....how do you run out of your staple? When I asked that very question..that person replied..." that's all they made in the earlier shift , so it is what it is, you can have wheat" now correct me if I'm wrong the whole marketing concept of Subway is fresh baked bread and if I'm not mistaken aren't those ovens behind them? We should have left but we felt soo sorry for the young man struggling there and he was the only one with any customer service.
  • GM
    Gisselle Martinez
    Sep 9, 2026
    5.0
    Great customer service (: The laddies that work here are polite and greet you when you come in.
  • AD
    Ashleigh davis
    Aug 29, 2026
    1.0
    Subway by Walmart I have the employees name I am referring to. I am currently trying to reach someone in management. I have already emailed Subway and have been calling the Midway location using the number I was given for Luis. Until I receive a call back and someone addresses this situation, I will continue sharing my experience publicly. I have also submitted the situation to GrizzGrizzy's Hood Newsl I wanted was a refund and acknowledgment of what happened. It really was that simple. If a manager sees this post, you should already have my email with the full details of the situation. I have also attached photos of what I pulled out of my food. I pulled it completely out while still at the store. One of the pieces actually cut the back of my mouth, so understandably, I am not pleased. I am simply asking for someone in management to contact me and properly address what happened. The following is the email summited and photos Hello, I am contacting you because I had a very serious issue with a sandwich I purchased from your store. I found a pieces of metal in my sandwich, and it actually cut my mouth. I have no way of knowing whether I may have swallowed any of it. I purchased a 6-inch sandwich, two cookies, and a medium drink. I still have half of the sandwich and one cookie because I stopped eating after finding the metal. I intentionally stopped eating the food because I did not want anyone to think I was simply trying to get free food. I am willing to preserve the remaining food and provide it if you need it for inspection. After this happened, I went back to the store because I simply wanted a refund. Instead of handling the situation professionally, I felt like I was belittled and verbally pushed out of the store. I was offered another sandwich, but under the circumstances, I did not want a replacement. I had just found metal in the food I was eating, so understandably, I wanted my money back not another sandwich. I was given a phone number for someone named Luis and have repeatedly tried calling, but I have not been able to reach him. I also spent approximately an hour trying to get through to the store without receiving an answer. At this point, the most frustrating part is that I have simply been unable to get anyone to acknowledge the seriousness of what happened or even provide a basic resolution. I did not receive a paper receipt, but I paid using my phone number/account information and the purchase is also reflected in my mobile banking records, so I can provide proof of purchase. I am not someone who looks for reasons to sue or make a situation bigger than it needs to be. I am asking for something very simple: I want someone to acknowledge that finding metal in a sandwich is unacceptable, acknowledge that I was not treated appropriately when I tried to report it, and help resolve this matter. I am also concerned about how the metal ended up in the food in the first place. Whether it came from a tray, preparation equipment, a mixer, or another part of the food preparation process, something clearly went wrong. Food containing metal is a serious safety issue and should not happen. I am giving Subway the opportunity to address this directly. If I continue to receive no response, I will have to consider escalating the matter through other channels, including contacting local media and exploring my legal options. I would much rather have this resolved directly with Subway. Please have someone contact me and acknowledge receipt of this complaint. I need to know that this incident has been heard and is being taken seriously. Thank you

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