I’ve been coming to this Subway location for years and have always had great experiences, but today I was truly blown away by the staff’s professionalism.
While in line, I was behind an extremely rude and aggressive customer who looked like Ashely Trevino she was acting condescending toward the team. When I asked her not to speak to the employees that way, she started causing a scene. Despite the unnecessary drama and the obvious stress of the situation, the team lead handled everything with incredible composure, patience, and grace, continuing to fulfill orders without missing a beat.
Even though she was understandably overwhelmed, the team lead still made my order with so much care and attention. I want to give a BIG THANK YOU to her and the entire staff for how they handled themselves. You all deserve so much credit for staying professional under pressure.
I’ll definitely keep coming back. I hope the rest of your day was much better!