Your worker shouldn’t be working if they don’t wanna work. 20 min for a sandwich when there’s no other order is ridiculous. They were holding hands to put each topping and goofing off. Waste of time.
Kaysha and William are top notch in my books! Good folk from top to bottom! Thank y’all so very much for being so cool!
JG
Jion Guerrero
Jun 25, 2026
On 6/25/2026 at about 5:15pm, my wife and I experienced some of the worst customer service. Please check the cameras so you can see exactly who was working. I was wearing a dark blue shirt and brown shoes and shades. There was an older Hispanic looking lady and a younger looking blonde girl. For no reason at all, the Hispanic lady who helped us was rude from the beginning acted like she didn't know what more protein meant when I asked for extra meat on my sandwich. And she then proceeded to messily put the ingredients on my sandwich, and while she was doing this, I could hear her telling the younger worker to make the online order look pretty while she was making mine look messy. She then splattered the saws all over my sandwich and put it away and when I asked for her to put just a little bit more she refused to look for any and simply said they were out. She ignored my wife's order when she asked for more condiments, slammed the knife on the counter in frustration when I asked for tomatoes to be added, And was constantly huffing and puffing at frustration for having to do her job. So we used to be one of my favorite places to go, but it seems like the owner or the manager whoever it is doesn't care about the pool reviews this business receives. Truly sad. If this keeps up I'm sure one day it'll close down. Please look at the store camera footage at the day and time above so you can see what happened.
LC
Laura Caraza
Jun 25, 2026
My husband and I had a very disappointing experience at this Subway on 6/25/26 around 5:19 PM. The Hispanic-looking lady with dark hair who was making our sandwiches provided some of the worst customer service I’ve experienced.
When we asked for double protein, she responded in a rude tone, saying, “What does that mean, more meat?” as if we were dumb.
Things only got worse from there. When she asked what else we wanted and we requested more tomatoes, she became visibly upset, slammed the knife she was using to close the sandwich onto the counter, and aggressively added the tomatoes.
I also asked for extra Chipotle sauce, and instead of adding more, she squeezed a tiny amount, threw the bottle toward the back, and said they had run out. It didn’t seem like she made any effort to check for another bottle or offer an alternative.
Finally, I asked for both oregano and Parmesan, but she only put Parmesan on the sandwich and ignored the oregano.
The entire interaction felt rude and unprofessional. We were polite throughout the order, yet we were treated like we were inconveniencing her. Customer service was horrible and we will not be returning to this location, and I would not recommend it to anyone.
GD
Gregory Dixon
Jun 21, 2026
The lady that’s working there. Today is very disrespectful to customers and her fellow coworkers. I feel like her fellow coworkers need hazardous emotional pay to deal with her.