Cricket Wireless Authorized Retailer

Reseñas

• TR

  Tina Rempel

  Jul 29, 2026
  1.0
  Worst Customer Experience. Avoid this location at all costs. I placed a store-assisted online order on July 23 for a phone, and it was delivered to my house. The device box is completely unopened and pristine, which legally falls well within Cricket’s official 7-day return policy window.When I brought it to the store to process the return, the register threw Error 1047007 due to an internal tracking sync glitch. Instead of calling their corporate Retail Support Bridge or Dealer Support line to get an IT override to help a customer, the manager completely refused to help me, lied about internal support existing, and told me to just leave. They also accidentally bundled the wrong screen protector on the same receipt, locking up my money.Unprofessional, untrained staff who choose to turn away customers over basic computer glitches. I have had to file a formal complaint with the Corporate BBB and initiate a bank chargeback for $1,451.60 just to get my money back from this franchise. Go elsewhere.” UPDATE: Cricket Wireless Corporate had to step in over the head of this store to fix their mess. After I filed a formal BBB complaint, the corporate office manually processed my full $1451.60 refund.
• BS

  Becky Stevenson

  Feb 6, 2020
  4.0
  Good service
• RS

  Roy Salas

  Jun 10, 2019
  5.0
  Very helpful staff