I ordered doordash last night and it was the worst Subway sandwich I ever had I don't know why Tracy still has Kim as the manager there she does not know how to run a store and does not know how to train her people ..
Staff was friendly, but the entire store is filthy. The floors need swept, tables need to be wiped, the drink stations and all the supplies are sticky and dirty. Yall need to staff appropriately, so all these items can be maintained FOR THE PEOPLE WHO PAY YOUR BILLS. Behind the counter isn't a WHOLE lot better. Staff needs to change gloves between every order, and take them off entirely to collect cash or provide change. The lettuce needs to be changed out, it was brown. No idea how long its been sitting out. If I didn't have somewhere to be, I would probably have cancelled my order and gone elsewhere. Do better, managers
AT
April Thompson
Jul 9, 2026
I come here about once a week because I work close by and sadly to say I will not be coming back I've only had 1 good experience here every other time I have came this place is trash even when you come early and they have no business they still cannot get it together the manager has no clue what's going on there is only one guy there that seems to have enough sense to keep the line moving they never have sweet tea ready they brew it and never put sweetener in it I have to ask Everytime for them to put sweetener in it. And nobody wants to do it. Cookies look old and they have no other prepared. Never have the chips out I want they always have to go to back to gran them. And this sucks because it's the only sandwich place in bellmead also I came in one day and the manager was giving her family free food.
MR
Maria Rivera
Jun 29, 2026
I placed my order ahead of time, when I got there to pick up my order I wasn’t greeted by the staff, honestly both of the people working there looked annoyed. The gentleman making my sandwiches was trying to make sandwiches for other people at the same time. He was looking at my order on the screen and still got it wrong, there was an older lady working with him and I let her know that my order was wrong. She said something to the guy and he proceeded to take the tomatoes and pickles off my sandwich, when I asked the lady to remake my sandwich because it was wrong she had an attitude and was like I guess fine in an irritated tone. I asked for a refund, not once was I offered an apology.
CG
Chip Linck Griffin
Jun 4, 2026
Walked in and was ignored by all 3 employees. Nobody even acknowledged I existed. Not a hi. Not I'll be with you in a minute. Nothing. Saw the kiosk on the way out. Maybe that's what they expect, but that's no reason to act like I don't exist when I step up in front of you.