DN
DeWayne Nall
Oct 20, 2021
I want to praise Heather from Provest insurance , Hurst, TX. I it were not for Heather taking charge, on our behalf, helping the process along, we still would be waiting to get our vehicle repaired. She went far and above to help us get results, because our claims adjuster was not helpful or concerned to really help, and was very arrogant and definitely not customer oriented. After a few conversations with him, I called Heather and asked for her assistance, knowing it was not her job doing an adjusters job. Since Day 1 with Allstate, Heather has been our go-to person who has always gotten results and fast! My husband was ready to DROP Allstate and get another Insurance company when this was all over, but, Heather came in and started getting things accomplished. I told my husband we NEED Heather on our side, when it comes to insurance companies and most of all, getting results, and with UTMOST friendliness!
She is VERY customer friendly. Heather is Number 1 in our books.
Thank you Heather.
DeWayne and Linda Nall