AF
Amanda Flores
Aug 31, 2026
Very disappointing experience at Wingstop. We walked in well over 45 minutes before the posted closing time of 1:00 AM, placed our order, and paid. Only after paying were we told that we were not allowed to dine inside.
The hours posted on the door clearly state they are open until 1:00 AM, with no separate dine-in closing time posted anywhere. We asked to speak with the manager, but instead of trying to accommodate us or even properly explain the policy, he simply refused to let us dine in.
To make the experience even worse, we placed two separate orders, and BOTH orders were wrong.
If dine-in closes earlier than the restaurant’s posted closing time, that needs to be clearly communicated to customers before they order and pay, not afterward. Between the poor customer service, the manager’s unwillingness to help, and getting both orders incorrect, this was an extremely frustrating experience. Definitely not the level of service we expected.