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Chris Stewart
6 days ago
Ann and Michael provide excellent service! I’ve been a member here for 10 years.
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Georgia Whitworth
Jun 9, 2026
This is the best UPS store I have been to in Austin! It’s always fast and the people are so helpful and nice, Michael is the best!!
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Erica Castillo
May 17, 2026
Jakob and Ann were amazing! Jakob had the BEST energy from the moment I walked in — super patient, personable, and genuinely kind. He made the whole process so easy and really took the time to help me with everything I needed. You can tell he truly cares about customers and keeps such a positive attitude. Ann was also incredibly helpful and sweet. Such a great experience overall — this location is lucky to have them both! ✨
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Danielle Bartlett, LPC
May 17, 2026
The employees here are so kind and helpful. They don’t have a DIY Amazon return kiosk, so I always feel bad if I have a handful of returns. I do come prepared with codes ready to go, but they’ve never acted like it was a burden and the conversations while doing the returns are always great. Ann is delightful, funny and makes a chore a bit easier.
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Derek “Travel Guy” Moeller
May 16, 2026
I've been with UPS #6438, South Congress/Oltorf, since November 2025. This store has the basics & Added Bonus of Knowledgeable, Attentive, Friendly, Experienced Team Members. They Provide Top Tier Customer Service & Support.
Coffee4Water utilizes Shopify, & UPS, specifically UPS Ground. Prices, standards, & expectations are far more superior than competitors. Our packages are pre-prepared, & ready to ship. C4W will continue our mission with UPS and with store #6438.
Thank You for Wonderful Staffers!!