The UPS Store

Reviews

• CS

  Chris Stewart

  6 days ago
  5.0
  Ann and Michael provide excellent service! I’ve been a member here for 10 years.
• GW

  Georgia Whitworth

  Jun 9, 2026
  5.0
  This is the best UPS store I have been to in Austin! It’s always fast and the people are so helpful and nice, Michael is the best!!
• EC

  Erica Castillo

  May 17, 2026
  5.0
  Jakob and Ann were amazing! Jakob had the BEST energy from the moment I walked in — super patient, personable, and genuinely kind. He made the whole process so easy and really took the time to help me with everything I needed. You can tell he truly cares about customers and keeps such a positive attitude. Ann was also incredibly helpful and sweet. Such a great experience overall — this location is lucky to have them both! ✨
• DL

  Danielle Bartlett, LPC

  May 17, 2026
  5.0
  The employees here are so kind and helpful. They don’t have a DIY Amazon return kiosk, so I always feel bad if I have a handful of returns. I do come prepared with codes ready to go, but they’ve never acted like it was a burden and the conversations while doing the returns are always great. Ann is delightful, funny and makes a chore a bit easier.
• DM

  Derek “Travel Guy” Moeller

  May 16, 2026
  5.0
  I've been with UPS #6438, South Congress/Oltorf, since November 2025. This store has the basics & Added Bonus of Knowledgeable, Attentive, Friendly, Experienced Team Members. They Provide Top Tier Customer Service & Support. Coffee4Water utilizes Shopify, & UPS, specifically UPS Ground. Prices, standards, & expectations are far more superior than competitors. Our packages are pre-prepared, & ready to ship. C4W will continue our mission with UPS and with store #6438. Thank You for Wonderful Staffers!!