MR
Maryori Daniela Alviarez Rangel
Jun 30, 2026
I am deeply disappointed and outraged. I had stopped visiting this location because of previous bad experiences, but I decided to give it another chance, and it was even worse.
Beyond the terrible customer service, I was just served ham that was completely black and clearly spoiled. Where are the health and sanitation standards? This is absolutely unacceptable.
To make matters worse, when I requested a specific type of bread, it fell on the floor and, to my disbelief, the employee picked it up and placed it back on the tray to be sold. It was shocking, unsanitary, and extremely concerning.
The lack of basic courtesy was equally disturbing. Customers arriving to pick up their orders were greeted with a rude “What do you want?” without even a simple “Hello” or any sign of respect.
I honestly do not know what is worse: an employee who desperately needs a long vacation or someone who no longer has any interest in providing decent service. Either way, this situation is unacceptable.
To the owner or manager, please review the security cameras from June 30 at 9:50 p.m. I am confident you will understand the seriousness of what took place. A truly disappointing and unacceptable experience.