RH
Rena Hopkins
Jul 31, 2026
If I could give a O negative, I would. To make a long story short: I was a customer for over 1 year, until I recently canceled all policies. Chris Funk gave me a new policy along with a new quote. Chris Funk stated if I owe anything he would call me asap. I phoned him (Chris Funk), stated you don’t owe anything. The next contact I received was a Collection Agency stating I owe $44. I was never aware of the Bill, because (Chris Funk) never contacted me. I Always paid my polices 6 months. I phoned and spoke to (Evelyn Espinoza) and told her, which I was still with them. (Evelyn Espinoza), stated oh yeah, you can pay me! I paid the $44, and told her this is how you treat your customers! I had to contact the Collection Agency. Mean while (ChrisFunk Funk) laughed, and said he has never been in a Collection Agency before, and it’s his fault he didn’t contact me, still laughing. I asked to speak to (Steven Funk), never returned my call. I cancelled all policies and received my refund! Allstate (Steven Funk) unprofessional, doesn’t know how to communicate to its customers, will send you to Collections when you are still with them paid n full, hard to reach someone at that location, will laugh in your face and say ignorant remarks. The worst Allstate (Steven Funk) company, don’t use, I repeat don’t use for anything!!