SG
Stephen Gilbertson
2 days ago
Went in to get some color copies and was quoted over $1000 for 500 copies. Jacob and another guy were incredibly rude and you could tell they did not want to do it. They still had an hour of being open. Just disgusting.
I’m reaching out with nothing but gratitude and appreciation for the team here.
Typically, I submit my print orders about 24 hours in advance. Today, however, I found myself in an unfortunate situation and had to send my order in with only about three hours remaining before closing.
The team clearly communicated that completing the order before the end of the business day could be challenging, but they encouraged me to submit it anyway. To my surprise, less than 10 minutes after submitting the order, it was completed and ready.
I am incredibly appreciative of the outstanding service, professionalism, patience, and willingness to help. Words truly cannot describe how grateful I am. Thank you so much!
MF
Miguel Fazzolari
Aug 25, 2026
Worst fedex office in Austin, terrible manager, save your time and go to a different location
The employees are friendly and helpful. However, parking is minimal and hard to navigate. To leave, you can only turn right unless a miracle happens and traffic clears enough for you to get in a left turn lane. I usually turn right again and turn around in the big parking lot that's on the right at the 1st light. Also, several times I've been there to ship prepaid packages, there was a line that took a while. You can scan prepaids, but have to give the package to an employee instead of a secure bin.
I believer the mangers name is Jasmine. She’s the kind of person that helps the world go round! She was very helpful and gave us solutions to our problem. Thanks for making the 8am chill