Quality is on point but most importantly, their customer service is amazing! I appreciate all of the hard work :)
Extremely rude. Not sure if this is just because it’s in West Lake where everyone is rude but I will not be going back here.
BS
Barry Solomon
Jun 3, 2026
Walked in there like a lost dog and Monica just grabbed my phone,,, tap tap tappity tap and made the magic happen. Walked me through everything … Super helpful. Def be back asap - thanks
I had an exceptional experience at this FedEx location thanks to Monica and her team. I came in with two very large, heavy packages and what turned out to be a confusing shipping situation involving one QR code and two packing slips. The representative helping me was incredibly patient and thoughtful, and when she realized the situation needed additional support, she brought over her manager, Monica.
Monica handled everything with confidence, creativity, and professionalism. She quickly found a solution, clearly explained the process to both me and her employee, and made sure my packages would be shipped and tracked correctly. I left feeling completely confident and taken care of.
This is exactly why I continue coming to this location. Monica demonstrated outstanding leadership, problem-solving, and customer care, and I truly appreciate the experience.
KW
kyle wallace
Apr 24, 2026
Great service thanks for quality helpful employees