FedEx Office Print & Ship Center

Reseñas

• DS

  Devinne Schultz

  6 days ago
  5.0
  We had an event at the JW Marriott on 9/26/26 and were in urgent need of print materials. Shay was SO HELPFUL and kind on the phone and made sure we got what we needed as quickly as possible for our event! We're so grateful for her support!
• SL

  Susel Lopez

  Sep 15, 2026
  1.0
  Extremely disappointing customer service and a complete lack of urgency. I had a package containing all of my materials for an important conference shipped to this location. Tracking shows that it was delivered and received at their dock on Monday. I came in that day to pick it up and spoke with two different employees, both of whom promised they would look into it and call me with an update. Neither person ever called. I returned Tuesday and again spoke with two different employees. There was still no sense of urgency or ownership in locating the package, despite explaining that the contents were needed for a conference. I was eventually told that the package “may have never been delivered,” even though the tracking information clearly shows it was received at their dock. The most frustrating part has been the lack of follow-through and accountability. A package can be misplaced, but when a customer is depending on time-sensitive materials, I expect someone to take ownership, investigate, communicate updates, and help resolve the issue. Instead, I have had to repeatedly follow up myself and still do not have my materials. This experience has been incredibly stressful and unacceptable, especially given the time-sensitive nature of the shipment.
• SE

  Sol Ekelizah

  Aug 9, 2026
  5.0
  I have to say the staff here is great! Shoutout to Penny and Scott for helping me out today.
• CN

  Can we please not

  Aug 4, 2026
  1.0
  Money pit business. Holding hotel guests’ package hostage for money.
• AH

  Angela Hoch

  Jul 1, 2026
  5.0
  I had a package delivered there and it came after I had departed from TX. They were so helpful in getting it to me even though I had left the state already. Thank you all!!!