Cricket Wireless Authorized Retailer

Reseñas

• VM

  Vic Marin

  1 day ago
  1.0
  I had one of the worst experiences I’ve ever had at Cricket. I came to Cricket because I needed reliable internet for my college classes. The Cricket service performed terribly in my area, with speeds that were unusable for schoolwork. After spending money on a new plan and phone, I returned to the Angleton store within the 7 day return period I was told about. That’s when the problems started. The receipt showed a 7 day return policy, but I was given conflicting information by different employees. The current employee told me something different, and the manager on the phone gave a different explanation. At first, the employee in-store told me there was no return policy at all, then doubled down by saying the return policy period ended. Then she called the manager and on the phone she told me the phone was “free” and that I had paid for only service, not the phone, despite the receipt showing money was paid for both the phone and service with a return policy printed on it. The biggest issue wasn’t even the poor service. It was the lack of clear, consistent answers. My grandmother and I left feeling confused, frustrated, and like nobody could explain exactly what we had paid for or why the return could not be processed. I eventually switched carriers and immediately saw dramatically better performance in the same area. The difference was like night and day. If you’re considering this store, keep every receipt, ask questions, and get everything in writing. My experience was very disappointing from both a customer service and communication standpoint.
• JV

  Jesus Vilchis

  May 28, 2026
  5.0
  Rosalinda habla español y paciente
• JC

  Jacquelyn Cristino

  May 28, 2026
  5.0
  Rosalinda was amazing in helping us switch over to cricket !
• LS

  Lucrita Strebeck

  May 25, 2026
  5.0
  Rosalinda was very kind and helpful thank you for your help
• VV

  Vanessa Villarreal

  Apr 26, 2026
  5.0
  I love this location ever since the new lady came in a few months ago Rosa this my Go to spot she is amazing and always quick with a smile on her face always