AP
Ashton Patterson
Apr 24, 2019
Terrible service, and seriously, how hard is it to make a sandwich correctly? As a regular customer, whenever I walk in, employees are not attentive, and are often completely unaware that a customer has entered the building. Maybe they don't care. But it is unacceptable and bad business for employees to be playing around and shooting the sh*t in the back room when customers are waiting for an order. It's one thing not to greet people, it's another thing all together to ignore them.
The male sandwich artist with the arm tattoos is doing NOTHING for your business, and should be promptly fired! He is the most inattentive worker in the establishment, does not take the care to make any given sandwich correctly, and has to be reminded of the ingredients SEVERAL times over because he is too busy talking with his coworkers, or just not paying attention to the customer. When I order a footlong to split with my boyfriend, it shouldn't be only halfway filled with meat and veggies. Employees do not want to do the sidework associated with keeping the sandwich bar stocked, and there are often times where customers are told that an ingredient is unavailable, or their sandwich is just shodily put together. How hard is it to just do the work you're supposed to do?
Very disappointed. Service has been lacking since this employee has been hired because he brings the rest of the team down, and is never focused at work.
The storefront itself is kept pretty clean, and I've often wondered why, in such a busy part of town, that this Subway is so devoid of customers. Now I know, and sadly, I will not be returning. If you don't want to run your business into the ground, some serious managerial changes must be made... starting with giving some employees the boot.
Absolutely ridiculous. I have never written a google review before today, and I can only hope that the owner will see this and take some executive action. FIX YOUR BUSINESS!